TEST DI FORMAZIONE – DELEGATO COMMERCIALE E DELEGATO QUALITÀ

    TEST DI FORMAZIONE – DELEGATO COMMERCIALE E DELEGATO QUALITÀ
    (Organizational Model pursuant to Legislative Decree 231/2001)

    NAME AND SURNAME:
    e-mail:

    Le domande che seguono si riferiscono alla Procedura P-INT-01 – Vendita di prodotti

    1. What is the main purpose of the P-INT-01 procedure under Model 231
    A) Increase sales volumeB) Guarantee correctness, traceability and 231 compliance in the product sales processC) Reduce order processing times

    2. Which control principle is central to sales management for 231 purposes
    A) Total autonomy of the salespersonB) Separation of roles and traceability of decisionsC) Absolute confidentiality not documented

    3. The economic conditions (prices/discounts) must be:
    A) Define verbally to speed up the saleB) Clear, documented and authorized according to internal rulesC) Always at the discretion of the seller

    4. What behavior is prohibited during commercial negotiations
    A) Formalize the offerB) Fornire informazioni ingannevoli o non veritiere al clienteC) Richiedere conferma d’ordine scritta

    5. Why traceability (offers, orders, contracts) is relevant for the purposes of Model 231
    A) To reduce the number of documentsB) To ensure verifiability and prevent illicit conductC) To increase commercial flexibility

    6. In relation to collections and payments, it is required that:
    A) Untraced collections are also possible in urgent casesB) Traceable tools consistent with company rules are usedC) Collections are always managed by the salesperson without controls

    7. Quale controllo è necessario prima di accettare una vendita verso un nuovo cliente, in ottica 231?
    A) Nessuna verifica, basta l’ordineB) Verifiche/approvazioni previste (es. anagrafica, affidabilità, eventuali vincoli e autorizzazioni interne)C) Solo un controllo informale via Email

    8. What risk 231 can emerge in the sale of products
    A) Logistics risk onlyB) Risk of fraud, corruption/undue benefits or property crimes linked to unfair practicesC) No significant 231 risk

    9. What information must be communicated to the SB (information flows) according to the procedure
    A) Anomalous or non-compliant operations detected in the sales processB) All customer names without exceptionsC) Only the monthly turnover

    10. From a Model 231 perspective, what does failure to archive the sales documentation entail
    A) No consequences, just the management systemB) A critical issue/violation of control measures (transparency and traceability)C) Just a commercial problem of no relevance 231

    Enter, based on your experience (based on previous years), the annual spending budget that you normally manage independently (i.e. without asking for specific authorizations, as it is a normal part of your business):

    Below it is possible to communicate observations on the procedure and/or suggestions for improvement to the SB: